Welfare Rights Team - Annual Report 2023/2024

The Welfare Rights Team is the only advice agency in the Perth and Kinross area that provides vital representation at benefit appeal Tribunals. 

We are accredited to the Scottish Government's National Standards Quality Assurance Framework for Advice and Information Providers and have the highest level of accreditation at Type III for all benefits issues.

This means that we are accredited to represent people at First tier and Upper-tier benefit appeal Tribunals. We can also represent in court and at some civil hearings, mainly housing cases.

• 3.1 Administrative Structure of the Benefits and Tax Credits Systems
• 3.2 National Insurance Scheme
• 3.3 Claims and Backdating
• 3.4 Decision-Making, Disputes and Appeals
• 3.5 Benefit and Tax Credit Overpayments
• 4.1 Means-Tested Benefits
• 4.2 (a) Universal Credit
• 4.2 (b) Housing element of UC, Housing Benefit and Council Tax Reduction
• 4.3 Tax Credits
• 4.4 The Social Fund and the Scottish Welfare Fund
• 4.5 The Impact of Work on Benefits
• 4.6 Child Element of Universal Credit, Child Benefit, Kinship Care Allowance and Guardian's Allowance
• 4.7 State Retirement Pension
• 4.8 Personal Independence Payment, Disability Living Allowance and Attendance Allowance
• 4.9 Benefits for People who have Limited Capability for Work
• 4.10 Benefits for Industrial Injury and Disease
• 4.11 Benefits for Veterans
• 4.12 Carer's Allowance
• 4.13 Jobseeker's Allowance
• 4.14 Benefits for Maternity, Paternity and Adoption
• 4.15 Bereavement Benefits
• 4.16 Benefits for People in Public Care
• 4.17 Benefits for Students
• 4.18 Benefits for People from Abroad and/or who are Subject to Immigration Control
• 4.19 Ancillary Benefits

We subscribe to and are members of Child Poverty Action Group (CPAG), National Association of Welfare Rights Advisers (NAWRA) and Rights Advice Scotland (RAS). We have the breadth and depth of knowledge required to support our citizens in the way that best suits their needs and to the highest standard.