Easter weekend arrangements
Council buildings are closed from 5pm on Thursday 3 April 2026 and will re-open on Tuesday 7 April at 8.45am. Bin collections and recycling centre opening hours are not impacted by these changes
Kerbside bin collections continue as normal over the Easter weekend. If you need to check your bin collection dates you can do so at any time on our online address checker. Recycling centre opening hours are also unchanged, you can check these on our find my nearest recycling centre or point tool.
To report non-emergency issues or make a service request MyPKC (opens new window) is available 24 hours a day all year round. Our emergency out of hours services can also be contacted using the details on this page.
The first day back after a long weekend like this is often very busy with callers to our Customer Service Centre. To avoid waiting in lengthy queues we recommend only contacting our Customer Service Centre for urgent matters on Tuesday 7 April. If you can use MyPKC (opens new window) instead or defer your call until later in the week.
Emergency contact numbers
| Service | Contact number |
|---|---|
| Adult care services | 0345 301 11 20 |
| Anti-social behaviour helpline (voicemail) | 01738 476173* |
| Child protection | 01738 476768 |
| Council housing emergency repairs | 01738 476000 |
| Dangerous buildings | 01738 476476* |
| Environmental health | 01738 476476* |
| Flooding | 01738 476476* |
| Homelessness | 0800 917 0708 |
| Mental health services | 0345 301 11 20 |
| Roads | 01738 476476* |
* Please telephone and leave a voicemail - a response will be provided as soon as possible.
