If you can't find what you are looking for online, there are a number of ways you can get in contact with us.
Do it online
Report an issue, request a service or pay for services online through MyPKC at a time that's convenient for you. It's easy with MyPKC.
Make a general enquiry online Log a complaint Leave a compliment
Payments
You can make a variety of payments including rent, Council Tax and invoices at any time using most major credit or debit cards (not American Express).
Contact our Customer Service Centre
Our Customer Service Advisors are available to assist with any queries or provide help to use any of our online services, Monday to Friday from 8.45am to 5pm.
Telephone
Our main contact number is 01738 475000. For Council housing enquiries, phone 01738 476000.
Text number
Text 07824 498145
Text enquiries will be dealt with between 9am to 5pm, Monday to Friday: text enquiries sent outside these hours will be dealt with as soon as possible the next working day.
Live chat
PKC chat is unavailable from 4pm on Thursday 17 April 2025 until 9am on Monday 28 April 2025 for the Easter weekend and subsequent essential maintenance.
Visit us
Looking for Perth and Kinross Council offices and contact information? The complete list is available under Offices and opening hours.
British Sign Language
Please visit the BSL website if you require assistance.
Out-of-hours emergency contact numbers
| Service | Emergency number | Additional information |
|---|---|---|
| Child Protection and Duty Team (24 hours) | 01738 476768 | Child Protection |
| Adult social work services (24 hours) | 0345 301 11 20 | Adult support and protection |
| Mental health services | 0345 301 11 20 | Mental health and wellbeing support |
| Homelessness | 0800 917 0708 | Homelessness and temporary accommodation |
| Council housing - emergency repairs | 01738 476000 | Repairs to council properties |
| Antisocial behaviour (please leave a voicemail and a response will be provided as soon as possible) | 01738 476173 | Antisocial behaviour |
| Dangerous buildings | 01738 476476 | Dangerous buildings |
| Flooding | 01738 476476 | Flooding |
| Roads and street lighting | 01738 476476 | Reporting road faults |
| Environmental health | 01738 476476 | Environmental health |
| Police (non-emergency) | 101 |
Other useful emergency numbers (Police, Gas, Scottish Water).
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