On 23 September 2024, Perth and Kinross Council detected unauthorised access to a limited number of emails. This incident involved one user's email account and access to emails containing invoicing data from some of our service providers.
The breach was identified and secured promptly, but eight emails were accessed. Some of these emails had attachments which may also have been accessed which contained bank account numbers and sort codes of some businesses, individual suppliers and commercial waste customers.
Rest assured, this incident does not affect recipients of other Council services, such as welfare payments or payments made for Council Tax and housing rent.
We will directly contact affected individuals to inform them as soon as possible. In the meantime, we urge everyone to be cautious of any unusual emails claiming to be from Perth and Kinross Council. Always verify that emails come from @pkc.gov.uk addresses and be wary of unexpected changes or requests and treat links and attachments with caution. If something seems off, please speak to your usual Council contact using a different communication method than the one given on the email you are concerned about.
We take the protection of personal and company information very seriously and are very sorry for the inconvenience and concern that this incident has caused.
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