Mobile navigation

Paying your rent

How often do I have to pay rent?

You can choose to pay your rent weekly, fortnightly, every four weeks or once each calendar month. Please remember that under the terms of your tenancy agreement you must pay rent at least one week in advance. If you do not pay your rent it could lead to you losing your house.  If you are having problems with paying your rent, view our Rent arrears - help and advice is available page for information.

How to pay your rent

Online

You can pay online.

Direct debit

Direct Debit payments are made automatically from your bank account on an agreed date. Speak to any member of your local Area Housing Team to set up a Direct Debit. If you prefer, you can download a direct debit form (PDF) [142KB] , complete and scan it, then email it to HousingRents@pkc.gov.uk.

By Smartphone App

You can pay using the free AllPay smartphone app.  Allpay is very easy to set up and simple to use. The first time you use the app you will be asked to create your account and select a four digit passcode. You will enter all your payment details, and then you should select Perth & Kinross Council as the organisation you want to make your payments to. Then you're ready to go.

The app is available to download on Apple, Android and Windows phone platforms from the links below:

Standing order

To arrange for your rent to be paid regularly by Standing Order, you need to give the Council's account details to your bank along with your 15 digit payment reference number. Your payment reference number can be found on all rent statements sent to you.

Council account details:
Bank - Royal Bank of Scotland
Sort Code - 83-47-00
Account Number - 11571103

By telephone

You can make payments by debit or credit card at any time of the day or night by using the automated touch tone telephone payment facility. Simply call 0345 603 0121 and quote your 16 digit reference number found at the bottom of your plastic rent payment card.

At any Post Office or PayPoint

At your local Post Office, or shop offering the PayPoint service. No charge is made for this service but you need your rent payment card with you. The advantage of this over paying at your local Area Housing Office is that these businesses tend to open later during the week, and are also open at weekends.

In person by cash or cheque - by appointment only

Please contact our Customer Service Centre on 01738 475000 to arrange an appointment.

Please watch this short video on how you can get in touch with us if you're struggling to pay your rent, and the range of support we can provide if your are in financial difficulty:

Council tenant Katrina Whyte explains why she thinks it's vital that you pay your rent in full and on time.

Last modified on 29 March 2023

Share this page

Facebook icon Twitter icon email icon

Print

print icon