Case studies - How wi-fi sensors are helping our tenants

We have already been able to use the data gathered by the sensors to help tenants. Here are some case studies of how the sensors have allowed us to intervene to assist tenants to make their household a healthier place to live: 

Property 1

The sensors showed that carbon dioxide and humidity were high in two bedrooms in the property. This was automatically flagged up to us by the system as an unhealthy environment for our tenant.

Our staff spoke to the tenant, who explained they could not open the windows due to dexterity issues

The tenant was shown to open the windows in a way that suited her, and since then there has been vast improvement in the property health.

Property 2

Sensors showed that carbon dioxide and humidity were high in the property, and the temperature was low. The temperature in the living room never went above 17 degrees centigrade and the bedroom never exceeded 16 degrees. This indicated that the tenant may be living in fuel poverty.

There was also concern that damp and mould could develop in the property, as humidity was high and because the heating was turned off the air would not dry out. 

We spoke to the tenant and talked them through the data. Advice was offered on how to reduce the CO2 and humidity in their home through ventilation, and by using their heating properly.  We also linked the tenant to local energy saving advice services to assist with their heating bills.

We kept in regular contact with the tenant as they were keen to see how the changes they were making at home were impacting the data. They downloaded the Tenant App so they could keep an eye on the data in real time themselves.

Since making changes the tenant has told us that their health feels better, they don't get as many headaches and feel like they get a full night's sleep. This will be a result of the carbon dioxide levels in the property now being within a healthy range.