Employment information - Performance

Performance management - Improvement framework

• Performance building blocks (PDF, 182 KB)
• Performance wheel  (PDF, 360 KB)
• Performance flow chart (PDF, 85 KB)

How to guides

Initial action

• How to - Initial action (PDF, 283 KB)
• How to - Complete an improvement action plan (PDF, 18 KB)

Hearing

• How to - Arrange performance hearings (PDF, 81 KB)
• How to - Conduct performance hearings (PDF, 154 KB)
• How to - Conduct performance capability hearings (PDF, 52 KB)
• How to - Factors to consider when evaluating evidence (PDF, 167 KB)

Appeal

• How to - Conduct an independent review (PDF, 107 KB)
• How to - Arrange an appeal hearing (PDF, 85 KB)
• How to - Conduct an appeal hearing (PDF, 154 KB)

Transfer

• How to - Conduct a performance transfer (PDF, 149 KB)

Miscellaneous

• How to - Manage employee illness or complaint during formal procedures (PDF, 8 KB)

Checklists

• Key management actions (PDF, 443 KB)
• Sources of support checklist (PDF, 187 KB)
• Employee information and checklist (PDF, 297 KB)

Template letters

Contact HR@pkc.gov.uk for the following:

Invite letter

• Invite to performance hearing, performance review hearing or capability hearing

Performance hearing / Capability hearing - outcome letters

• Performance hearing outcome
• Performance review hearing or performance capability hearing -  not achieved
• Performance review hearing or performance capability hearing - achieved

Appeal - Formal improvement period

• Letter requesting information for paper based review
• Invite to independent review meeting

Appeal - Final warning with improvement period or performance transfer

• Invite to appeal hearing

Appeal - Outcome letters

• Outcome of paper based review/independent review meeting

Forms and action plan

• Capability transfer pro forma
• Performance improvement action plan