There are various ways for tenants to get involved with shaping the Housing services they receive.
We aim to include as many tenants as possible to help us make decisions on issues like rent levels, and how we spend rent money on improving their homes.
Tenant Participation - Get involved
At Perth and Kinross Council we are committed to providing our tenants with plenty of opportunities to get involved and help to shape, influence and improve the services we deliver.
You can choose how much you want to get involved. We have different levels of involvement to suit your needs and the amount of time you may have available.
There are many benefits to getting involved such as:
- meeting new people
- having your say
- gaining new skills
- confidence building
- making a difference
To help our volunteers, we provide travel and childcare expenses and meetings are held in places that are close to where people live and are accessible.
Derek Wilkie is one of our tenants who is active in participation. Here he explains how volunteering benefits him personally:
Tenant and Resident Participation Strategy
The Tenant and Resident Participation Strategy for 2024 to 2027 (PDF, 296 KB) was approved by Housing and Social Wellbeing Committee on 2 October 2024 and was written with the involvement of our tenants.
This was the second time our tenants have written the Tenant and Resident Participation Strategy. The new approach has given tenants a unique opportunity to develop a strategy that truly reflects their views and aspirations. It will build on the achievements and successes of the last strategy in relation to tenant-led scrutiny and the involvement of tenants and service users in decision-making.
Four key strategic priorities for participation have been agreed with tenants, which are:
- creating a culture of tenant participation across staff and tenants
- improving communication and keeping tenants informed of the decisions which affect them
- ensuring everyone has a say in the housing decisions that matter to them
- ensuring tenants and communities lead the way in improving neighbourhoods and places
To support these priorities, a menu of opportunities has been drawn up to encourage tenants to participate in a range of different ways. These include taking part in online consultations, attending events either in-person or online, joining groups set up to scrutinise services, or even just communicating with staff through our dedicated social media channels for tenants.
Regular updates
We consult and inform tenants through things like the "On The House" magazine for Council tenants. We also use social media, email and text messaging to keep tenants up to date with local housing issues that affect them. If you would like to receive email updates, subscribe to our email news alerts.
Follow us on X or on Facebook to keep up with the latest news.
Multi-Storeys Newsletter
If you live in one of our multi-storeys, we produce a regular newsletter for tenants and residents to keep you up to date with what's going on in your blocks. If you would like a version of this newsletter in plain text, please contact us by emailing [email protected]
